If you have any questions about the service and how it works, please visit the frequently asked questions section of our website or give us a call at 1-800-680-9062, Mon.- Fri., 9am to 5pm Eastern Standard Time.
Our goal is to provide timely and accurate customer service to all of our customers. We take great pride in being able to communicate with our customers with a "human-to-human" approach. We understand your need to talk to a person rather than the typical automated customer support system.
All members of our support team are well trained in; understanding the separation and divorce process, the documents involved, and the 3stepparentingplan system. The support team will not provide legal advice by phone or through the online support system. If legal advice is desired we always suggest you contact a local divorce professional (lawyer etc.).
Our support team is available through our online support system 24/7* or toll free by calling 1-800-680-9052 (Monday through Friday 9am to 5pm EST).
* All support requests through the online support system are responded to within one business day if submitted on the weekends or holidays. If a request is submitted during normal business hours, you can expect a response typically within 10 minutes.