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Divorce Source Customer Service & Support: We strive to help our customers in a timely and accurate fashion. We are able to provide product support to our customers with an "old-fashion" approach (that is you can actually speak to someone and not a computerized support system). Our staff members that provide support are well trained in understanding the 3StepParentingPlan system. The support staff will not provide any legal advice by phone or through the online support system. If a customer desires or needs legal advice we will suggest you contact a local divorce lawyer in your area. * Support requests through the online support system are typically responded to within one business day if submitted on the weekends or holidays. If a support request is submitted during normal business hours (Monday through Friday 9 am to 5 pm Eastern Standard Time), turn around time is typically within 5-10 minutes.
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This is a quality non-lawyer self-help parenting plan solution. The 3StepParenting Plan Documentation software is not staffed by lawyers therefore it is not a substitute for the advice of a lawyer. Divorce Source does not practice law and does not give out legal advice. The software allows you to represent yourself in doing your own parenting plan. If you need or desire legal representation, have a contested situation, or have complex legal issues that cannot be resolved on your own, we recommend that you hire a lawyer. |